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Insights from leading thinkers on communication trends and business ethics.
All Posts
Carolyne Zinko
Jan 31, 2023
2 min read
Mastering the Art of the Apology: Why Saying 'I'm Sorry' Isn't Enough
“I heard I may have done something to upset you. If I did, I’m sorry.” “I’m sorry I said that, but it was true.” What do each of these...
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